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Leadership communication
Share workshop
Thematic focus
Not the „what“, but the „how“ as a key qualification for fire service managers
Participants are taught practical techniques and methods to improve their internal and external communication and to deal professionally with conflicts and stressful situations.
Time
- two days, 09:00 – 16:00 each day
Focal points
- Basics of constructive and de-escalating communication
- non-verbal communication
- Rhetorical means of communication
- Practical methods of conflict resolution
- Competent dialogue skills
- Practical transfer
Target group
- Fire and rescue service managers
Do you have any questions about SAFETYTOUR?
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