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Intercultural communication
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Thematic focus
Religion and culture are two different things!
In the rescue/fire service, you meet people of all cultures and religions. Sometimes questions, misunderstandings or even conflicts arise when dealing with people from different cultures. To develop intercultural sensitivity and competence, we develop different culture-specific aspects in the training and develop tools to be able to assess and master situations with confidence.
Time
- 09:00 am – 4:00 pm
Focal points
- Experiencing cultures – one’s own and those of others
- Definition of culture – what is foreign, what is familiar?
- How do other cultures experience rescue services, aid organisations and fire brigades?
- Exceptional situations, stressful situations – how do people from different cultures deal with them?
- Expanding your repertoire of behaviour
- Concrete aids for action
- Reflection exercises
- Situation simulations
Target group
- All members of aid organisations Management and executive staff
Do you have any questions about SAFETYTOUR?
We are happy to help you. Simply fill out the form or give us a call. Our friendly colleagues from the SAFETYTOUR department will assist you as quickly as possible.
